Why Creality

Why Creality? THE WAY WE THINK



OUR MISSION: At Reality Promo + Retail, we take a different approach to branded merchandise. With our proprietary blend of strategic and creative thinking, paired with our core belief that every brand is unique; we provide customised BRAND TANGIBILITY to OUR PREFERRED MARKET SEGMENTS in a PASSIONATE environment with a BRAND AMBASSADOR’S voice. Helping our clients feel INSPIRED while WE BRING THEIR BRANDS TO LIFE.



We believe in creating an environment that lacks hidden agendas and conditions. Where the availability of the full information required for collaboration, and collective decision-making is readily available. As we grow and rely on our team members to make great decisions, it is imperative that we all share the same information. Being transparent is one of our most fundamental tools for building trust and maximizing our impact for our clients and colleagues.


We are relentless problem solvers. We face challenges and respond to opportunities both creatively and innovatively. Never do we present a challenge to our clients or colleagues without multiple recommendations on how to overcome. We tenaciously pursue a course of action without regard to discouragement, opposition or previous failure.


Evolve or dissolve. A foundational philosophy we adhere to which allows us to pivot in response to external circumstance. Being agile is in our fiber. Our industry is constantly changing, therefore, when we need to change course; we do it. We are doers, not talkers. But when we act, we act thoughtfully.


Commitment is the backbone of our culture. It’s what gives us our strength as a company. We believe when commitment is fully realized there is a great momentum generated to get a job done. We believe commitment is the dedication to a particular cause, or belief, and the willingness to get fully involved. When we commit to an organization or effort we truly believe that it is important, we show up, we do what we say, we don’t take shortcuts, we follow through, and we stick with it.


To us, respect is when you feel admiration and deep regard for yourself and others. We believe in standing up for yourself, our company, and our clients. Respect is also the process of honoring a client and colleagues by exhibiting care, concern, or consideration for their time, needs, and feelings.

Some Great Brands We Work With


University of Minnesota
“To provide an example of their steadfast commitment to our department, I can refer to one of the first experiences we had in working with Creality Promo + Retail. Our department was the host school for a national conference being presented by the National Intramural-Recreational Sports Association (NIRSA) in the Spring. Our previous vendor had been unable to work with the deadlines we provided them, so at the last moment, we decided to act upon a referral from a colleague at the University of Minnesota and contacted Creality. Literally within days, they were able to provide us with a competitive estimate, embroider 2,000 blankets and deliver them to our department with three days to spare. Experiences such as this are a true example of how willing and able St. Croix Promotions is when we are in need of assistance.”
Star Tribune
“I’ve worked with Creality Promo + Retail for several years and have found them to be very creative, responsive and collaborative. They’re always thinking of new ways to promote our brand and increase merchandise sales.”
Wells Fargo
“They’re great at managing our giveaways and promotional merchandise. We can order items with just a phone call… We’re now in the process of launching a Web store with them to make it even more convenient.”
“They’ve been very easy to work with. They’ve helped us come up with fresh ideas that fit both our project and our budget. I would highly recommend Creality for your next project.”
“Creality Promo + Retail was phenomenal to work with. I submitted a last minute order for a show in our territory and the customer service team went above and beyond to get us our order. They should be recognized for providing exceptional customer service!! Thanks!!
Girl Scouts of America
“I have done a lot of product development with museums in my previous jobs and am thrilled to discover your company. Your design team is gifted, your product choices are unique and your staff is incredibly efficient. I just wanted to thank you…”
Previous slide
Next slide

Creality Promo + Retail is a diversity-based promotional products and marketing agency with the following accreditations and memberships:


Would you like to start a project with us?

Set up a 30-minute meet and greet. We’ll bring some fresh ideas
and a fresh perspective to your brand management strategy.